TRAFFIC UPDATES: Roads across the north island have been impacted by recent weather events. We’ll provide updates on our Journey Planner website as information becomes available. View our traffic map for road closures and delays(external link)
SCAM ALERTS: Report a phishing scam or learn about the latest phishing emails
CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions
ONLINE TRANSACTIONS: We are experiencing issues with credit and debit card transactions on our website. We are working with the payment provider to resolve this as soon as we can.
REGO AND RUC LABEL ERROR: There was a postage error with labels purchased on the 15 August 2022. Find out more
ROAD USER CHARGES (RUC) DISCOUNT: Find out more about the temporary RUC reduction scheme
ONLINE SERVICES: We are currently experiencing issues with all our online services at the moment. We are working to resolve the services as soon as possible. We apologise for any inconvenience caused.
COVID-19 SERVICES UPDATE: Information on Waka Kotahi services, extensions and more
ONLINE SERVICES: We currently have an issue with receiving some payments and are working to resolve this issue as quickly as possible. We apologise for any inconvenience.
EASTER WEEKEND – PLAN AHEAD: Heading away for the long weekend? Check our holiday journeys tool(external link)
SCAM ALERTS: Refund email and Vehicle licence (rego) renewal phishing emails
CONTACT CENTRE PHONE LINES: Our Contact Centre phone lines are currently unavailable. View frequently asked questions
Find out how we're supporting Road to Zero – NZ’s road safety strategy and learn about our education and marketing campaigns and the Community Road Safety Fund.
Tips to ensure your travel is a safe and enjoyable experience for you and others on the road.
Safety ratings and what they mean, safety recalls, how to give your car a quick safety check and information for heavy vehicle operators.
Help children stay safe when walking and when travelling on buses, trains and other forms of transport.
Information to support senior drivers, including licence renewal and advice on alternative transport options.
Resources for those learning to drive or teaching a new driver.
Tips to improve your safety when riding, anti-lock braking system rule changes and motorcycle safety projects.
How to keep you safe while walking, cycling, riding a mobility scooter or e-scooter.
Tips for driving on New Zealand roads, what you need to know before starting your journey and an overview of the different ways you can travel.
Resources for our partners – including industry health and safety, railway operators and statistics on road crashes.