CYCLONE GABRIELLE UPDATES: View our traffic map for the latest available information on road closures and delays.(external link)

SCAM ALERTS: Report a phishing scam or learn about the latest phishing emails

TRAFFIC UPDATES: Several roads have been impacted by recent weather events. We’ll provide updates on our Journey Planner website as information becomes available. View our traffic map for road closures and delays(external link)

SCAM ALERTS: Report a phishing scam or learn about the latest phishing emails

CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

ONLINE TRANSACTIONS: We are experiencing issues with credit and debit card transactions on our website. We are working with the payment provider to resolve this as soon as we can. 

CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

REGO AND RUC LABEL ERROR: There was a postage error with labels purchased on the 15 August 2022. Find out more

ROAD USER CHARGES (RUC) DISCOUNT: Find out more about the temporary RUC reduction scheme

ONLINE SERVICES: We are currently experiencing issues with all our online services at the moment. We are working to resolve the services as soon as possible. We apologise for any inconvenience caused.

COVID-19 SERVICES UPDATE: Information on Waka Kotahi services, extensions and more

ONLINE SERVICES: We currently have an issue with receiving some payments and are working to resolve this issue as quickly as possible. We apologise for any inconvenience.

EASTER WEEKEND – PLAN AHEAD: Heading away for the long weekend? Check our holiday journeys tool(external link)

SCAM ALERTS: Refund email and Vehicle licence (rego) renewal phishing emails

CONTACT CENTRE PHONE LINES: Our Contact Centre phone lines are currently unavailable. View frequently asked questions

Maintaining good skid resistance

Good wet-road skid resistance is vital to delivering a safe, well-performing road. This is why we operate a stringent skid-resistance measuring and maintenance programme. Skid resistance is affected when surfaces get polished by traffic or lose their texture through everyday wear and tear. To maintain surface performance, we apply strict limits to the type of chip that can be used on our highways, while balancing durability qualities with the costs of transporting chips from more remote locations.

Monitoring skid resistance

We monitor all state highways so that we know if the skid resistance on any section has reached its minimum safety standard. We monitor some sections, such as rail and pedestrian crossings and tight curves, more carefully as they must maintain a high level of skid resistance.

Ways of improving skid resistance include:

  • water blasting to expose more of the stone chips

  • resurfacing the road using new chipseal or asphaltic concrete.

Measuring skid resistance

We measure a road's skid resistance using a Sideway-force Coefficient Routine Investigation Machine (SCRIM+).

This specialist vehicle is equipped with a range of information-gathering equipment and carries a weighted wheel that moves sideways to the line of travel. The wheel measures the resistance offered by the road surface to tell us how good the skid resistance is.

Every state highway in New Zealand is surveyed like this each year, using the same vehicle with which we collect other pavement and surfacing information.

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