Your driver licence card is a valuable item, like a passport or bank card. It’s important you keep it – and therefore your personal details – safe.
Don’t give anyone your licence number unless you’re sure it’s for a legitimate purpose.
Examples of when it’s ok to do this include:
We won’t ask you for your driver licence details when you’re renewing your vehicle’s licence (rego).
If you’re unsure, it’s safest to not give out your details.
Media release: NZ Transport Agency urging all customers to be wary of virtual identity theft email and website scam
If your licence card is lost or stolen, or you think someone else knows and could use your licence number fraudulently, let us know.
We can arrange for a replacement licence card to be issued (this costs $38.20) and stop the old card from being able to be used by anyone.
A phishing scam is an email, call or text from someone pretending to be us. They’ll try to get your personal information (like your driver licence number or credit card details). They may trick you into paying for something that seems legitimate, like your vehicle licence (rego).
Phishing scams: how to spot one and what to do
It’s good to check before you hand over your driver licence details.